Customer Data Management

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For hotels, customer relationship management software is a valuable ally. It’s the fuel for profitable hotel marketing, allowing hotels to better target their marketing and build stronger relationships with customers, groups, and corporate clients. Our CRM software for hospitality industry, hotels and resorts help organizations solve two primary challenges: increasing customer loyalty and enhancing customer satisfaction. Our customer data management software has a centralized database that can store all guest information including past inquiries, stays, bookings, etc. that allows them to understand and analyze customer preferences.

In travel, data is everywhere. Guests leave data footprints in the sand with every activity they do before, during, and after their stay. It will give you a holistic perspective of your consumer once all of the information is gathered, including what prompted them to book, what other rooms or dates they looked at, their preferences, and the hotel services or amenities they used. Hotels must provide tailored experiences across all channels at every point of the traveller’s journey to maintain long-term customer connections. Advanced CRM software for hospitality industry like ours enables this by delivering a single, actionable view of each of your customers in real-time, allowing marketers to save time and money, and build stronger customer loyalty.

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We build lasting relationships

The Brands We Serve

They contributed during all stages of the development of our website and were extremely proactive.

coethicalOwner & Marketing Mnagaer

Their transparency and honesty in work set them apart

La Table EventsCo-Founder

Clients have direct access to both project managers and the wider team behind them.

Ebert LtdManaging Director